(P/B) WE CAN WORK IT OUT

Παρουσίαση

In over 40 years of mediating conflicts - between parents and children, husbands and wives, management and workers, police and communities, and warring groups around the world - Marshall Rosenberg has learned it is possible to resolve conflicts peacefully, and to everyone's satisfaction. It's not compromise - it's a caring and respectful quality of connection between the parties in conflict.
Why not get to the heart of the matter? Most of us lack the vocabulary to express what we're feeling or needing, leading us to point fingers at someone as the 'cause' of our pain. When people sense that their feelings and needs are valued - and heard - it immediately helps reduce tension and hostility, opening the door for peaceful resolution.
NVC inspires genuine cooperation by focusing on the unmet needs behind the conflict. Whether you're a professional mediator or wishing to resolve a conflict with your spouse, child or colleague, NVC offers practical, usable technique to get to the heart of the issue. (From the publisher)

Περιεχόμενα

Introduction
Using Nonviolent Communication to Resolve Conflicts
Defining and Expressing Needs
Sensing the Needs of Others
Checking to See that Needs are Accurately Received
Providing Empathy to Heal the Pain
Resolving Disputes Between Groups of People
Offering Strategies in Positive Action Language
Resolving Conflicts with Authorities
Respecting is Not the Same as Conceding
When You Can't Get The Two Sides Together
Conclusion
Some Basic Feelings and Needs We All Have
About CNVC and NVC
Trade Publications Available from PuddleDancer
Booklets Available from CNVC by PuddleDancer
Center for Nonviolent Communication Materials Order Form
How you can use the NVC Process