How to use this series
How to use this book
Introduction
Unit 1. Introduction to business management
1. What is a business?
2. Types of business entities
3. Business objectives
4. Stakeholders
5. Growth and evolution
6. Multinational companies (MNCs)
Unit 2. Human Resource Management
7. Introduction to human resource management
8. Organisational structure
9. Leadership and management (some HL only)
10. Motivation and demotivation (some HL only)
11. Organisational (corporate) culture (HL only)
12. Communication
13. Industrial/employee relations (HL only)
Unit 3. Finance and accounts
14. Introduction to finance
15. Costs and revenues
16. Final accounts (some HL only)
17. Profitability and liquidity ratio analysis
18. Debt/equity ratio analysis (HL only)
19. Cash flow
20. Investment appraisal (some HL only)
21. Budgets (HL only)
Unit 4. Marketing
22. Introduction to marketing (some HL only)
23. Marketing planning
24 Sales forecasting (HL only)
25. Market research
26. The seven Ps of the marketing mix (some HL only)
27. International marketing (HL only)
Unit 5. Operations management
28. Introduction to operations management
29. Operations methods
30. Lean production and quality management (HL only)
31. Location
32. Break-even analysis
33. Production planning (HL only)
34. Crisis management and contingency planning (HL only)
35. Research and development (HL only)
36. Management information systems (HL only)
Unit 6. Examination skills
37. Examination skills
Glossary
Key formulas appendix
Acknowledgements
Index.